Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

We want you to be completely satisfied with your purchase

Return Window

You have 30 days from the date of delivery to initiate a return. Items must be unused, in original packaging, and in the same condition as received.

Return Conditions

To be eligible for a return, items must meet the following criteria:

  • Unused and in original condition
  • Original packaging and tags intact
  • Proof of purchase included
  • No signs of wear or damage

How to Return

Follow these simple steps to return your item:

  1. Contact our customer service team
  2. Receive your return authorization number
  3. Pack the item securely in original packaging
  4. Ship the item to our returns address

Refund Processing

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

The following items cannot be returned:

  • Final sale items
  • Personalized or custom products
  • Perishable goods
  • Digital downloads

Important Note

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

Questions?

If you have any questions about our return policy, please contact our customer service team at support@shapexone.com